Let’s start with a brief overview of the fundamentals. I’m about to cheat and answer (hopefully) every question at once: You absolutely can (and should) use 1Password alongside a single sign-on solution. We get questions like ‘ Can we use 1Password and SSO?’ and ‘ Why do we need 1Password if our organization uses SSO?’ If they can unlock 1Password after recovery is completed: They’ll need to sign in again on all their devices.We’re often asked about single sign-on (SSO) solutions here at 1Password. If they can’t unlock 1Password after recovery is completed: They’ll need to reset the 1Password apps on their devices, then sign in to their account again. Your family or team member will need to save a new Emergency Kit, then: A page will open in your browser with the person’s details. Click “Complete account recovery” in the email. Complete recoveryĪfter your family or team member has created their new account password, you’ll be notified by email that a recovery is awaiting completion. Then they’ll get a new Secret Key and create a new account password. When they click “Recover my account” in the email, a page will open in their browser. The person whose account you’re recovering will get an email from 1Password.

Click the name of a person, then click Begin Recovery below the person’s name.

Just keep in mind that after they create a new account password, they won’t be able to access their account until you complete the recovery. You can recover an account for someone at any time.

Learn how to add a family organizer or implement a recovery plan for your team. That way, if you can’t sign in, someone will be able to help you. You can’t recover your own account, so make sure at least two family or team members can recover accounts. you belong to a group that has the “Recover Accounts” permission.You can recover accounts for other people if: Their two-factor authentication will be reset.They’ll need to sign in again on all their devices once recovery is complete.They’ll be able to access all the data they had before.

If your team uses Unlock with SSO, they'll be able to set up their trusted devices again. They’ll receive a new Secret Key and create a new 1Password account password.

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